Privacy Policy
Effective Date: 12/10/24
At Endurance, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase. By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
1. Collecting Personal Information
We collect personal information that you voluntarily provide when you:
- Make a purchase on our website
- Register for an account or subscribe to our newsletter
- Contact customer support or submit inquiries
- Participate in surveys, promotions, or other marketing activities
The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, shipping address
- Payment Information: Credit card details and billing address
- Account Information: Username, password, order history, preferences
- Demographic Information: Age, gender, and other preferences
We also collect non-personal information automatically through cookies and other tracking technologies as described below.
2. Sharing Personal Information
We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who assist with our business operations, such as payment processors, shipping companies, email marketing platforms, and website hosting services. These third parties are required to maintain the confidentiality and security of your information.
- Legal Compliance: We may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect the rights, property, or safety of Endurance, our customers, or others, or respond to a legal process (e.g., a subpoena or court order).
- Business Transfers: If Endurance undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred to a new entity.
3. Using Personal Information
We use the personal information we collect for the following purposes:
- Order Fulfillment: To process and ship your orders, provide customer service, and handle returns or exchanges.
- Personalization: To tailor the content, products, and offers on our website to better suit your preferences and shopping habits.
- Communication: To send order confirmations, shipping updates, promotional offers, and newsletters. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
- Improvement of Services: To improve our website, services, and customer experience based on your feedback and usage data.
4. Customers’ Rights with Regards to Their Personal Information
You have the right to access, correct, update, and delete your personal information. You can exercise these rights by logging into your account or contacting us directly at [support@endurance.com]. Specifically, you have the following rights:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: If you believe any of the information we hold is incorrect, you can request that we correct or update it.
- Right to Erasure: You may request that we delete your personal information, subject to certain legal obligations.
- Right to Withdraw Consent: If you have previously given us consent to process your personal information, you have the right to withdraw that consent at any time.
If you have any concerns about how we process your personal data, you have the right to lodge a complaint with the relevant data protection authority.
5. Use of Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to remember your preferences and provide a personalized browsing experience.
The types of cookies we use include:
- Essential Cookies: Necessary for the basic functioning of the website, such as remembering items in your shopping cart or your login session.
- Performance Cookies: Used to track website usage and analyze traffic patterns to improve our website and services.
- Targeting Cookies: Used to deliver relevant advertisements and marketing content based on your browsing history and preferences.
You can control cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
6. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Endurance LLC
